Solutions

Sales & customer enablementLeadership & manager developmentCoaching & training at scaleCareer readiness

Industries

High techHealthcare & medical devicesSecurityHigher educationWorkforce & career transition

nSpire

How it worksCustomersPartnersCompanyFor individualsSign inBook a demo ↗
HOW IT WORKS

A real conversation.
Then real coaching.

Every practice is a live, two-way conversation on video, voice or text. The AI person on the other side listens to what you say and how you say it, answers the way the real person would, then coaches you line by line on your method.

WATCH A SESSION

See one practice,
start to finish.

Pick a conversation. You’re on camera. The AI persona hears your words and reads your delivery, answers in the moment, then the coaching appears. Try both answers to see how the conversation changes.

Pick a conversation · then choose what you’d say

You · on camera
1Meet2Talk3Coaching

What they know

Scored on
says

Choose an answer. Each one gets a different reply.

↻

0
What you said
How you said it

A recorded practice clip with a scripted AI side, to show how a session flows. In the product, every reply is generated live.

MULTIMODAL BY DESIGN

Video, voice or text.
Practice the way it really happens.

The same AI person and the same coaching, in whichever form the real conversation takes. Each mode reads the signals that matter for it.

Video

Face to face, like a real meeting.

  • Words and structure
  • Eye contact
  • Expression and presence

Voice

For calls, pitches and phone screens.

  • Pace and pauses
  • Pitch and tone
  • Filler words

Text

For chat, email and written replies.

  • Clarity
  • Structure
  • Tone in writing

Dynamic persona

The other side adapts as you talk.

  • Goals, history and mood
  • Reacts to your exact words
  • Never the same twice
WHAT HAPPENS IN A SESSION

Five steps,
a few minutes each.

  1. 1

    Set the scene

    Pick a scenario or describe your own. The persona gets a role, goals, history and a mood, and your method becomes the scorecard.

  2. 2

    Talk it through

    A live conversation on video, voice or text. No scripts and no menus: you speak in your own words.

  3. 3

    It reads two layers

    What you said, against your method, and how you said it: pace, pitch, pauses, filler words and eye contact.

  4. 4

    It answers like them

    The persona reacts to your actual words, so a good question opens up the conversation and a weak one closes it.

  5. 5

    Coached, then again

    Line-by-line notes with a stronger version to try. Practice again, or share it with a manager or coach.

COACHED LINE BY LINE

Every conversation,
coached line by line.

The detail a great coach would give if they could watch every practice: the exact moment, why it mattered, and a stronger version to try.

SESSION · 06:42The price objectionWith Rosa Delgado, Kestrel Freight (AI) · Scored on your negotiation method
Rosa · AI buyer

Honestly, I like it. But you’re twenty percent over what we pay now.

You

That’s fair to raise. When you say what you pay now, what’s included in that number?

Strong moveAn open question instead of defending the price. It got her to reveal the real comparison. 148 wpm · steady · eye contact held
Rosa · AI buyer

Just the license. Implementation was extra last time, and it ran two months long.

An openingThe overrun is your best argument for value. It came up because you asked.
You

I hear you. I could probably do ten percent off to close the gap.

Two months is real money. What did that delay cost your team?

Key momentA discount with nothing in return, and “probably” told her you’d go lower. Pitch rises at the end · sounds unsure
Stronger versionYou kept the focus on the cost of the delay, not on your price.
Rosa · AI buyer

Ten? If you can do fifteen, we can sign this month.

Honestly? We missed peak season. That probably cost us more than your whole contract.

She heard room on price, so she pushed harder.She heard a value question, so the conversation moved off price.
84How you said it. Pace and eye contact strong, pitch rose on price.
64What you said, on your method. Discovery 92, trading 30.
NextTrade, don’t give. Name what you want before you name a number.

Illustrative session to show the coaching. Not a recorded customer conversation.

HUMAN IN THE LOOP

AI feedback, plus
the people who know you best.

Share any practice with mentors, managers, peers, coaches or counselors, many at once. You decide exactly what each person sees, and everyone’s notes are collected in one place for the person practicing.

✓Privacy, person by personVideo for your coach, the transcript for a peer, scores for your manager. Change it any time.
↗Feedback on the exact secondReviewers pause anywhere and leave a note on that moment. Nobody writes a long email.
✦All in one placeNotes from every reviewer and the AI coach, in time order, so you see what to fix first.
TWO LAYERS OF FEEDBACK

What you said,
and how you said it.

Most tools only read the transcript. People hear the delivery too, so both get coached.

What you said Scored on your method

Asked an open questionStep 2 of your method
92
Found the real comparisonStep 1 of your method
88
Put a cost on the delayMissed
34
Traded instead of discountingGave 10% for nothing
28
Talk-to-listen ratio46% talking
80

How you said it From video and voice

Pace148 wpm · in your range
86
Filler words3 · “um”, “probably”
62
Eye contactHeld 88% of the time
88
Pitch on the priceRose at the end · sounded unsure
40
Pauses after questions1.8 s · let her answer
84

Illustrative scores from the session above.

WHY NOT JUST USE CHATGPT?

Built for practice,
not for chat.

General AI is great at answering questions. Getting better at a conversation takes a different tool.

nSpireGeneral AI chatbotScripted role-play
Plays a consistent person with goals, history and a mood✓Partly, if you write the promptFixed script
Reacts to what you actually say✓YesNo, picks from set branches
Face-to-face video practice✓NoRarely
Coaches delivery: pace, pitch, filler words, eye contact✓NoNo
Scores against your own method✓Only if you prompt it every timeGeneric rubric
Line-by-line notes and a stronger version✓VariesNo
Shows managers who is ready, by skill✓NoCompletion only
Share with mentors, managers and coaches, with privacy per person✓NoNo
Enterprise security; never trains on your data✓Depends on planVaries
YOUR METHOD, BUILT IN

Every score ties back
to how you work.

Bring your playbook, rubric or framework. The AI persona and the coaching both use it, team by team.

✓Your steps, your languageFeedback names the step of your method, not generic advice.
↗Weighted by what mattersDecide which skills count most for each team.
✦Consistent everywhereEveryone is coached on the same standard.
HOW ACCURATE IS IT?
80–85%

agreement with a professional coach who graded the same 60 student sessions by hand.

“
When I read the feedback that nSpire gives my students, it mirrors almost exactly what I would have given them, if I had the time to spend that quality one-on-one observation.
LeeAundra KeanyExecutive communications coach · UCLA Anderson faculty
QUESTIONS

The short answers.

Is it ChatGPT underneath?

nSpire uses several leading AI models and picks the best one for each task, like playing the persona, reading delivery or scoring against your method. The practice, coaching and security are built by nSpire.

Can the feedback be wrong?

It can miss, like any coach. That’s why every note points to the exact moment, and managers and coaches can review any session and add their own notes.

Does it work for any conversation?

Yes. Start from our library, upload a document, or describe the situation and nSpire builds the person and the practice.

Who sees my practice?

You decide. Practice is private by default, and your data is never used to train AI models.

Bring your hardest conversation.
We’ll build it with you.

See your own scenario, scored on your own method, in thirty minutes.