You give it your sales process.
Your objections, your lost deals, your clinical and economic value story. Add a track for each product line or call point.
For medical device sales teams
Let your reps meet the tough surgeon here first.
An AI buyer that pushes back the way surgeons, OR directors and value analysis committees do, built on your own sales process and clinical story. Your reps get it wrong here, not in the account you spent a year opening.
You’ll talk to me, not an SDR. Tell me the objection your team keeps losing to, and I’ll have it built before we meet.Sumanta Chakraborty · Founder & CEO, nSpire AI
Your practice, queued up for the week.
How they practice
Out loud, on voice or video.
The same way they would talk to a real customer. Ten minutes, any time.
After every session
A score, and what to fix.
On what they said, how they came across, and whether they stayed on-label.
Setup
Live in 72 hours.
We build the first version from the training material you already have.
They carry quota sooner.
Device reps take the better part of a year to ramp: product training, clinical training, then months of learning accounts by riding along with someone else.
Their worst call is with the AI.
A fumbled contract objection in front of a value analysis committee can lock you out for a whole contract cycle. The same fumble here costs ten minutes.
You see which rep misses which objection.
Not a completion badge on an LMS module. The conversations your people lose — capital budget, incumbent contract, clinical evidence — rep by rep.
Why I reached out
“I’m testing whether this is a real problem for device sales teams or one I’ve imagined. If your reps already practice the hard conversations, tap . That helps me as much as a booked call.”
Sumanta Chakraborty · Founder & CEO, nSpire AI
How it works
It becomes the buyer.
The surgeon loyal to the incumbent, the supply chain director holding the GPO contract, the CFO who says capital is frozen until next fiscal year. Voice or video, ten minutes, any time — including the night before the committee.
They find out how it went.
Scored on your rubric, not ours. What worked, what cost them the deal, and anything that drifted past approved claims.
Questions
The ones that come up on the call.
How quickly can nSpire be set up?
Seventy-two hours to a first working version your reps can use. Not a pilot plan or a statement of work. nSpire's team builds it with you from your existing material.
Can it handle clinical and technical conversations?
Yes. It is built from what your reps are already trained on: product and clinical training, published evidence, competitive positioning. A surgeon asking about outcomes data or a biomed lead asking about service contracts gets the pushback your reps actually hear.
What about off-label questions?
Build them in. A scenario can have the physician push toward an off-label use so reps practice the compliant answer, and the rubric flags anything outside approved claims. Your compliance team reviews the scenarios and rubric before reps see them.
Does it need any patient data?
No. Scenarios are built from your sales and training material. No patient information goes in.
What if my reps don't want to use it?
Some resist at first. The ones who use nSpire twice tend to keep going, because it's the only place they can get a conversation wrong without it costing them a deal. Sessions are private by default, which removes most of the resistance.
How is nSpire different from using ChatGPT for sales role-play?
ChatGPT will play a customer, but it stays agreeable, doesn't know your call points, doesn't push back the way a real buyer does, and doesn't score anyone against your sales process. nSpire is built from your company's own process, so the difference is between having a conversation and running a rehearsal.
Is AI role-play better than role-playing with a manager?
No. A regional manager with time is better. nSpire is better than a regional manager covering eleven reps across four states and spending the week on the road, and reps practice without being embarrassed in front of their boss.
Will it replace our sales training or clinical education team?
No. nSpire is where their method gets practiced between sessions, and after the national sales meeting, when most of it fades. nSpire already runs this way for a sales training firm across four of their client companies.
Does nSpire train its AI models on customer data?
No. nSpire does not train models on customer data. Your process, scenarios, recordings and scores stay yours.
Is nSpire secure and compliant?
nSpire is SOC 2, ISO and GDPR compliant. Access is limited to the people in your account you grant it to.
Does nSpire integrate with our CRM?
Yes. nSpire works with Microsoft, Google, Outlook, HubSpot and the common CRMs. If you want a connection we don't already have, we build it into your setup.
How do you measure whether sales training is working?
Pipeline moves too late to tell you anything early. Three things move first: who practices without being told, where the whole team is weak on the same thing, and whether the same mistake stops recurring. nSpire shows all three from the first fortnight.
Anything else, bring it to the call.